Sovereign Funerals is a registered member of the
Independent Funeral Directors Association of Australia Inc.
Code of Ethics
At all times ensure that their conduct is of a professional standard and in keeping with their profession as funeral directors and in accordance with the interests of the Association.
At all times seek to provide services to the satisfaction of clients.
At all times maintain the privacy and confidentiality of clients and fellow members.
At all times ensure that deceased persons and family members of the deceased are afforded the utmost decorum.
Take advantage of appropriate occasions to educate and inform the public of the functions of funeral directors according to the guidelines prescribed by the Association.
When requested assist and advise newly established, member funeral directors in the taking up of their duties. Every help and assistance should be given to new members of the association.
Always act in such a way that it is clear that service to the community and fellow members comes willingly and without any private advantage.
To have the greatest respect for the clients religious beliefs and cultural practices.
To always provide a written estimate of all funeral charges and disbursements at the time of taking instructions, or as soon as practicable afterwards.